Fellow Brits amongst you will appreciate the many articles about when a Brit says “Very interesting”, a Brit often means “This is clearly nonsense”. Culturally British politeness sometimes stops us giving honest feedback but it’s not exclusive to us. Why do we shy away from both giving and receiving feedback?
Traditionally feedback has been associated with purely negative feedback and is often built up to be a big moment in an annual review. We are often worried about hurting someone’s feeling – sometimes too much self-awareness and empathy works against us! On the flipside, receiving negative feedback has been taken as an attack on the individual, rather than an opportunity to grow.
HBR research suggests that employees would prefer candid honest feedback; giving and receiving feedback is more important than ever right now. We’ve lost some of the social norms and we’re operating in a very different environment. Whether it’s dealing with your housemates in close quarters or colleagues at work, having an open environment where feedback is welcome, can only be a good thing.
When giving feedback:
If you are receiving feedback:
Feedback is essential to create a place of curiosity and learning, where things can improve and people can grow so let’s step into our discomfort zone, practice empathy, celebrate the good, be respectful, specific and honest when delivering negative feedback and try to receive feedback in the spirit in which it is intended.
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